TO USE THIS WEBSITE YOU MUST BE AGED 18 YEARS OR OVER

Please confirm you're over 18 before entering this site*

*18+ only. This product contains nicotine and is addictive.

For adult nicotine or tobacco consumers only.

Dieses Produkt schädigt Ihre Gesundheit und macht stark abhängig.

Ce produit nuit à votre santè et cree une forte dèpendance.

Questo prodotto nuoce alla tua salute e provoca un’elevata dipendenza.

Tested by Scientists

Delivery included for all orders above CHF 40

All about VELO+ points | VELO Switzerland

VELO+ Home>FAQ

How does VELO+ work?

For every tin you buy in the VELO online store, you will receive 5% of the value in points. Thanks to our collaboration with Jochen Schweizer, you can cash in those points for fun activities or VELO merch.

There are more different ways to earn points, like inviting your friends to velo.com or taking part in surveys whenever available.

How do I invite friends?

Go to the home page and click on “Share your good taste and benefit.”, and a new page will open. All you need to do is enter the requested info about you and your friends. Don’t worry – we don’t want to know your pet’s name or your grandmother’s favourite food. ;)

Your friend will receive a code. As soon as your friend registers on velo.com and redeems your code, 3000 points will be added to your account.

So get sharing and receive 3000 points when your friends redeem the promo code.

I added a friend, but didn’t get the points yet, why?

Your friend will receive a code. As soon as your friend registers on velo.com and redeems your code, 3000 points will be added to your account.

Your friend can only redeem the promo code for a 20% discount once, and you will receive 3000 points on your account once per registered friend.

So keep sharing with other friends and receive 3000 points per new friend each time.

What do I get points for, and how many do I get?

Purchase of VELO tins

For every tin you buy from the VELO online store, you will receive 5% of the price in points*.

*amounts might be rounded

Friends

You can invite those friends to velo.com who are also into nicotine pouches so they can as well benefit from this program. You will only receive points when the friend you invited creates an account at velo.com and redeems the promo code they received. You will receive points for each friend that registers and uses the code. You can invite as many friends as you want!

3000 Points

Surveys

Surveys help us learn more about you and what you think of our brand. We appreciate it when you take the time to complete our surveys and reward you with points. Points are awarded for each completed and submitted survey.

50 points

* Surveys are not available permanently. We will let you know via e-mail once a new survey is available.

What can I do if I don’t have enough points to redeem?

Just continue purchasing VELO products, telling friends about us, etc., and soon you’ll have enough points for the activity or merch you have your heart set on.

What if my points haven’t been credited to my account?

We recommend you check "my points and rewards" section to see your points history (update might take a few minutes). If your points haven’t been added to your account, please contact our customer service.

I have received a voucher from Jochen Schweizer, can I now use it to select another activity?

No, the voucher is only valid for the activity you selected and it's subject to the T&C's on https://www.jochen-schweizer.de/agb/JS_AGB/l/bdank