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Delivery included

Sent straight to your door every month, no delivery charges.

You're in control

Pause, skip or cancel at any time.

Fully flexible

Switch your flavours, switch your strength - anytime.

Our best prices online

Up to 40% off.

Understanding subscriptions

Your subscription tier (Basic / Standard / Select) and the amount you pay per pack is dependent on the number of cans in your monthly subscription.

Basic
subscription applied

Save £1.68 per can

5-9 cans per month for £4.82/can

Standard
subscription applied

Save £2.31 per can

10-14 cans per month for £4.19/can

Select
subscription applied

Save £2.60 per can

15+ cans per month for £3.90/can

Subscribe now

How to subscribe

Setting up your VELO subscription is easy, simply browse our product range. Once you've decided on your flavours, Simply select 'Subscribe From'. Add a minimum of 5 products to automatically start your subscription!

Subscription FAQ's

HOW DO I CANCEL MY SUBSCRIPTION?

It's easy. Log into your account, go to My Account then click on My Subscriptions. Scroll down to find the subscription you'd like to cancel and click on Cancel Subscription (located at the bottom of the panel, beneath your delivery address). If you have more than one subscription, you will need to do the same for any others you'd like to cancel. You also have the option to pause your Velo subscription, rather than cancel, or simply skip one month's delivery, if that works better for you.

CAN I CHANGE MY SUBSCRIPTION?

Yes, you can change the number of cans and you can remove a flavour entirely, as long as you are still ordering enough cans to qualify for a subscription plan. You can also update the order date, your address and payment details. You can make these changes at any time in My Account, under My Subscriptions or by contacting Customer Services.

WHEN WILL MY FIRST DELIVERY ARRIVE?

Under normal conditions, you should expect your first delivery 1-5 working days after you place your order. Your subsequent deliveries will arrive at monthly intervals thereafter.

CAN I PAUSE MY SUBSCRIPTION?

Absolutely. Under My Account, My Subscriptions, you have the option to either skip one delivery or pause your subscription, to restart at a later time.

WHAT DELIVERY OPTIONS ARE AVAILABLE?

Subscriptions are delivered using our standard delivery, which is 2-5 working days. Delivery is included as part of your subscription cost. See our standard delivery terms and conditions.

CAN I STILL SHOP ONLINE WITHOUT SUBSCRIPTION?

Yes, all products available within our subscription package can be purchased individually.

HOW DO I PAY?

We accept credit and debit cards, and process payments via SagePay. We do not accept PayPal. Read more about our payment methods.

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VELO nicotine pouches. To use this website you must be aged 18 years or over

Please verify your age before entering the site*

*18+ only. This product contains nicotine and is addictive. For adult nicotine or tobacco consumers only.

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I would like to receive email marketing about news, offers and promotions relating to VELO and all other current and future brands of British American Tobacco UK Limited and Nicoventures Retail (UK) Limited.

You have the right to withdraw your consent at any time, including by using the unsubscribe option in the messages you receive. You also have the right to object at any time to any use of your personal information for direct marketing and related profiling. To find out more about how we use your personal information and your rights, please see our Privacy Notice.

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Understanding subscriptions

Your subscription tier (Basic / Standard / Select) and the amount you pay per pack is dependent on the number of cans in your monthly subscription.

You have can(s) in your basket

Basic
subscription applied

Save £1.68 per can

5-9 cans per month for £4.82/can

Standard
subscription applied

Save £2.31 per can

10-14 cans per month for £4.19/can

Select
subscription applied

Save £2.60 per can

15+ cans per month for £3.90/can

Delivery included

Sent straight to your door every month, no delivery charges.

You're in control

Pause, skip or cancel at any time.

Fully flexible

Switch your flavours, switch your strength - anytime.

Our best prices online

Up to 40% off.

More about Velo subscriptions