Step 1: Tell us about you

Step

1 2 3
Please fill in the fields below as they appear on your valid driver’s license or government ID so we can verify your identity and that you’re 21 years of age or older.

Legal Name Please enter your full name the way it appears on your government-issued ID.

Current Address

Email This will be your user name

User Name already taken. Please try a different one.

This is not an active email address. Please provide an active email address.

An error occurred verifying your email. Please try again later. Error message:

Mobile Number

Date of Birth

*

An error occurred verifying your data. Please try again later. Error message:

Step 2: Account set up

Step

1 2 3
Your email address will be your user name. Choose a password that is a combination of 8-12 letters and numbers with at least one capital letter and at least one number.

Username

Password Choose a password that is a combination of 8-12 letters and numbers with at least one capital letter and at least one number.

Passwords did not match.

Security Question Your account recovery question and answer will be used for username and password recovery.

An error occurred verifying your data. Please try again later. Error message:

Step 3: Verify identity

Step

1 2 3
We need to verify your age and identity to give you access to {brand} content and promotions.
“The velo.com website and associated promotions are open only to individuals who are 21 years of age or older.<br>Knowledge Based Authentication (KBA) allows us to query an independent database to verify your identity.”

OR

Enter the last 4 digits of your Social Security Number.

XXX-XX-

Your Social Security Number does not match your name and date of birth. Please try again.

We need to verify your age and identity to give you access to {brand} content and promotions.

Enter the last 4 digits of your Social Security Number.

XXX-XX-

Your Social Security Number does not match your name and date of birth. Please try again.

We are unable to verify you based on the Identity Quiz. Please provide the last 4 digits of your Social Security Number so that we can verify that you are 21 years of age or older.

Enter the last 4 digits of your Social Security Number.

XXX-XX-

Your Social Security Number does not match your name and date of birth. Please try again.

You have 90 seconds to complete the four questions below and click submit.

Time remaining to submit: 90 seconds

An error occurred verifying your data. Please try again later. Error message:

Unable to verify

We're unable to verify your age with the information provided. Please check that your information is correct and try again.
Take the Identity Quiz

Date of Birth

Legal Name Please enter your full name the way it appears on your government-issued ID.

Enter the last 4 digits of your Social Security Number.

XXX-XX-

Your Social Security Number does not match your name and date of birth. Please try again.

An error occurred verifying your data. Please try again later. Error message:

Congratulations! You are in!

Your profile is 75% complete

Your account is set up. You are ready to go, but first, you may want to complete your profile.

Tell us a little bit about the kind of products you are most interested in.

What types of tobacco products do you use?

COMBUSTIBLE PREFERENCES

What other cigarette brands have you purchased in the last 30 days? (Choose up to three brands.)

MOIST PREFERENCES

What other moist snuff/dip brands have you purchased in the last 30 days? (Choose up to three brands.)

VAPOR PREFERENCES

I currently vape (mark all that apply)
What other e-cigarette/vapor brands have you purchased in the last 30 days? (Choose up to three brands.)

SNUS PREFERENCES

What other snus brands have you purchased in the last 30 days? (Choose up to three brands.)

DISSOLVABLE PREFERENCES

What other dissolvable tobacco brands have you purchased in the last 30 days? (Choose up to three brands)

An error occurred verifying your data. Please try again later. Error message:

No thanks, take me to the site.

User Not Found/Verified

We were unable to verify your account. Please register again on the site or contact us for assistance. Our consumer relations team may be able to help complete your age verification and registration. Please call 1-866-255-1780. We have agents available to talk with you Monday through Friday, 8:00am to 10:00pm Eastern time, and Saturdays from 10:00am to 8:00pm Eastern time.

Registration Failed

Our consumer relations team may be able to help complete your age verification and registration. Please call 1-866-255-1780. We have agents available to talk with you Monday to Friday, 8:00 AM to 10:00 PM Eastern Time and Saturdays from 10:00 AM to 8:00 PM Eastern Time.

By Phone: 1-866-255-1780
8 AM - 10 PM Eastern Time Monday through Friday
10 AM - 8 PM Eastern Time Saturday

We're Sorry,

We’re unable to verify your age with the information provided.

Don't worry, our consumer relations team may be able to help complete your age verification and registration.

By Phone: 1-866-255-1780
8 AM - 10 PM Eastern Time Monday through Friday
10 AM - 8 PM Eastern Time Saturday

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