TO USE THIS WEBSITE YOU MUST BE AGED 18 YEARS OR OVER

Please confirm you're over 18 before entering this site*

*18+ only. This product contains nicotine and is addictive.

For adult nicotine or tobacco consumers only.

Dieses Produkt enthält Nikotin:einen Stoff,der sehr stark abhängig macht.

Ce produit contient de la nicotine: une substance qui crée une forte dépendance.

Questo prodotto contiene della nicotina: una sostenza che crea forte dipendenza.

Tested by Scientists

Delivery included for all orders above CHF 40

Terms and Conditions Starter Kit

(Last updated: March 2024)

1. SCOPE OF APPLICATION

These Terms and Conditions for Starter Kit (hereinafter "Terms and Conditions") apply to the Starter Kit program implemented on the website www.velo.com/ch (hereinafter "Website"). The Website is operated by British American Tobacco Switzerland SA, Route de France 17, 2926 Boncourt (hereinafter "BAT" or "we" or "us").

We reserve the right to amend and modify these Terms and Conditions at any time. The Terms and Conditions that are in force at the moment of your interaction with the Starter Kit are applicable. It is your responsibility to regularly check the General Terms and Conditions.

BAT reserves the right to change the range of Products offered in the Starter Kit program at any time or permanently withdraw certain Products from the Starter Kit program.

In the event of any differences between the German, French and English versions of the Terms and Conditions, the English version will take precedence.

2. STARTER KIT

BAT reserves the right to change the rules and functionality of the Starter Kit program at any time.

Starter Kit program is reserved exclusively for to tobacco and/ or nicotine consumers over 18 years and who are residents in Switzerland and who have registered on www.velo.com/ch. The indicated delivery address must be in Switzerland.

To take advantage of the Starter Kit program, the user must register on the Website and create a user account. Information on registering the user account can be found in the Terms of Use.

The “Starter Kit” is limited to one order of one tin of the VELO range per consumer registered on this Website (subject to terms and conditions; within the limits of the available stock).

This is single order of one tin is for personal usage and is therefore not intended for sale. This product is not permitted to be resold or to be used for any form of transaction involving valuable consideration.

Moreover, it is exclusively intended for the personal consumption of the consumer who ordered it, who is registered on www.velo.com/ch, following a verification of his or her identity, as an adult and a consumer of tobacco and/or nicotine. The consumer who ordered it will be the sole responsible for ensuring that the Products are not acquired or used by minors under 18 years old.

In case of any doubt of the real identity of the consumer, or in case of abuse or attempted deception, we reserve the right to exclude the consumer from the participation in the Starter Kit program as well their database. It is the responsibility of the consumer to ensure that their personal information is truthful and does not violate any applicable law.

3. TERMS OF USE AND DATA PRIVACY

The access to and use of the Website is governed by the Terms of Use. The Terms of Use are incorporated by reference.

Information about the processing of your personal data in connection with the Starter Kit program can be found in the Data Privacy Policy.

4. WARRANTY AND LIABILITY

Warranty and liability as well as delivery for the Starter Kit products are governed by the Terms and Conditions of Sale. These provisions are incorporated into this Terms and Conditions by reference.

5. HOW TO CONTACT US

You can send us any questions you may have in relation to this Website and the Starter Kit program or any other issues concerning your purchase process by writing to VELO customer service by e-mail at info.ch@velo.com or via the Chat Function on the Website.

6. APPLICABLE LAW AND JURISDICTION

These Terms and Conditions shall be governed by and construed in accordance with Swiss law, the application of the United Nations Convention on Contracts for the International Sale of Goods being expressly excluded. The place of jurisdiction is the user's place of residence, which must be in Switzerland.

7. MODIFICATIONS AND UPDATES

BAT reserves the right to change, modify, or alter the terms of these Terms of Use. If you continue to access our Website after any amendments to our most up-to-date version of these Terms of Use, it signifies your acceptance of the revised terms.