NICOTINE POUCHES
UNDERAGE SALE
PROHIBITED
WARNING: This product contains nicotine. Nicotine is an addictive chemical.

VELO HOLE-IN-ONE

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REWARDS 360° SURVEY

Please complete the following survey and tell us what you think about the VELO Rewards program.

We promise it’s not as long-lasting as our pouches.

1. How easy is it to understand and participate in VELO rewards?

2. Overall, how satisfied are you with the VELO rewards program?  (1 = Not satisfied at all; 5 = Very satisfied)

3. What types of rewards do you prefer? (Please select all that apply)

4. If you have a substantial number of points, why might you choose not to redeem them?

5. What types of content do you currently enjoy interacting with for rewards points? (Please select all that apply)

6. What additional content would you most like to see offered to earn rewards points?

7. What are your biggest pain points with VELO rewards? (Please select all that apply)

8. What issues do you face when earning rewards points? (Please select all that apply)

9. What issues do you face when redeeming points for rewards? (Please select all that apply)

10. Do you face issues scanning the rewards code on the back of the can to redeem points?

11. How does VELO’s current rewards program impact your brand loyalty?

12. If the program does deepen your brand loyalty, how does it do so?  (Please select all that apply)

12. If the program does deepen your brand loyalty, how does it do so?  (Please select all that apply)

12. If the program does not deepen your brand loyalty, what improvements would help? (Please select all that apply)

12. If the program does not deepen your brand loyalty, what improvements would help? (Please select all that apply)

12. If the program does not deepen your brand loyalty, what improvements would help? (Please select all that apply)

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