FREQUENTLY ASKED QUESTIONS

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VELO is an innovative, white, oral nicotine pouch offering adult smokers and nicotine users an alternative and convenient way to consume nicotine on-the-go.

But what is a nicotine pouch? The short answer is a pouch containing nicotine and high-quality ingredients that you put under your upper lip to experience the sensation.

VELO nicotine pouches are available in a range of flavours, nicotine strengths and formats. VELO offers adult smokers and nicotine users a convenient way to consume nicotine without the tobacco, smoke and smell associated with many nicotine products.

VELO nicotine pouches are available in 5 exciting flavours – Bright Spearmint, Freezing Peppermint, Purple Grape, Tropical Frost, and Icy Berries, with 2 nicotine strengths – Mellow (4-6mg) and Medium (8-10mg).

Visit the VELO range to browse all our flavours and nicotine strengths.

First, choose your preferred flavour from our exciting range:

  • Bright Spearmint: If you enjoy refreshing spearmint with a cool menthol sensation.
  • Freezing Peppermint: If you enjoy the cooling freshness of menthol and peppermint.
  • Purple Grape: If you enjoy sweet, fruity tastes.
  • Tropical Frost: If you enjoy a blend of tropical fruit flavours and frosty menthol.
  • Icy Berries: If you enjoy fruity flavours with a touch of freshness.

Secondly, choose the right strength. Luckily, we have a super easy dot system, so you know which strength is right for you.

If you are new to VELO, we recommend you start with the Mellow (4-6mg) strength.

If you are a regular user or looking for something stronger, check out the Medium (8-10mg) strength.

Pop it: To open your VELO, simply pop off the lid using the guidelines on the can.

Tuck it: Take out a single pouch and tuck it between your upper lip and your gum.

Feel it: Feel a tingling sensation? That's how you know the nicotine is being released. Hang in there, it will fade over time as the flavour and satisfaction grows.

Enjoy VELO for up to 30 minutes while you go and do your thing anytime, anywhere.

No. VELO should not be chewed, sucked or swallowed. VELO is designed to be used by placing the pouch under your upper lip and resting it on your gum. The nicotine is then absorbed through the gum.

To minimise the risk of swallowing the product, it is not recommended to eat/drink when using VELO. If you accidentally swallow VELO, you should consult a medical professional immediately.

VELO nicotine pouches are intended to be used orally and should not be swallowed or digested. If swallowed or digested, you should consult a medical professional immediately.