Below is a summary of our delivery and returns policy. For comprehensive terms and conditions, please see our Conditions of Sale.
You can see the estimated dispatch time of your order online. Please note, the dispatch times are estimates and are not guaranteed times. You will receive an email confirmation once your order has been dispatched. If you have not received your order within 10 working days of the delivery date given, please get in touch with Velo Care by email at or contact us on 0800 202 503.